Shipping & Returns
RETURNS: Please read carefully
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If your return is due to an error on our part, we will give you a replacement or refund. If the return is due to an error on your part (or you have changed your mind or need a different size, color etc), and the merchandise is in unworn resalable condition - with all tags still attached, you will have to return the item for a refund and place a new order for the item you want.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Tags must be attached in their original positions.
Several types of goods are exempt from being returned.
All sales are final on closeout items, sale items and customized orders.
Additional non-returnable items:
No returns will be accepted on items that have been washed, worn or used. Items must be in same condition as received with tags attached in original position.
To complete your return, we require a receipt or proof of purchase. Print a copy of the order confirmation/receipt you received via email and include with your return. To insure accurate handling, send a copy of the original invoice\sales receipt. All returns should be labeled clearly and addressed to: AERO Leotards PO Box 4377 Paso Robles, CA 93447
AERO LEOTARDS WILL NOT REFUND THE COST OF ANY ITEM AFTER 30 DAYS. If an item is returned after 30 days, the item will be shipped back to the purchaser, but only at the purchaser's request and expense.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace/exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: PO Box 4377 Paso Robles California US 93447.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver who placed and received delivery of the order back to the original payment method used.
Returns under Special Sales
For orders placed with Free Shipping, if you return all or part of an order and your total no longer equals the amount required to be eligible for the free shipping promotion, the standard shipping charge will be subtracted from the refund issued.
To return your product, you should mail your product to: PO Box 4377 Paso Robles California US 93447
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If you send a return and we have not received it, we require that you provide a shipping tracking number or delivery confirmation number for verification.